USPS Operation Santa® Program
What if we could anonymously mail gifts to the 332,667 letters written to Santa?
Year
2024
CONTEXT
Contract
Responsibilities
/Prototyping
/UX Design
Every year, thousands of families send letters to Santa at the North Pole. The USPS Operation Santa® program makes it possible for people to adopt and respond to these letters.
In 2024, I was brought in to join MRM’s design team when they were tasked with enhancing this experience by integrating Toys“R”Us as a seamless online shopping pathway—making it easier than ever for adopters to find, purchase, and deliver gifts.
View USPS Operation Santa® Site 2025
